Shipping & Returns
Last updated: October 2026
Get Free Standard Shipping on All Orders over $99
Last updated: October 2026
Last Updated: October 6, 2026
Welcome to Puff Energy! We are committed to bringing your favorite candy, snacks, and energy drinks straight to your doorstep. Below you will find the complete details of our shipping rates, processing times, and logistics configurations.
We operate strictly as an online e-commerce business. All orders are processed within 1 to 2 business days. Orders are not processed, shipped, or delivered on weekends or national holidays. Shipping Method Estimated Delivery Time Shipping Cost Standard Ground Shipping 3 – 7 Business Days $9.99 Free Standard Shipping 3 – 7 Business Days FREE (On all orders over $99) Please Note: Total estimated delivery time equals internal warehouse processing time (1–2 days) plus carrier transit time (3–7 days).
Once your order has been packed and handed over to our shipping carriers, you will automatically receive a Shipping Confirmation email containing your active tracking numbers. Tracking details typically become active and scannable within 24 hours of package handoff.
Puff Energy collects sales tax at checkout in accordance with local tax laws. We are not responsible for any additional cross-border customs fees, tariffs, or import duties applied to your parcel after checkout. All fees imposed during or after shipping are the sole responsibility of the customer.
If your package arrives physically broken or damaged, or if your tracking confirmation indicates delivery but you cannot locate your package, contact our support team within 48 hours of delivery at sales@puffenergy.com or call us at 248-505-4606. Please retain all box materials, packaging cushioning, and damaged items to assist us in processing a claim.